Service Management
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AyaNova 3.2.6 Provide first class customer service while improving your bottom line with AyaNova?s full control over your entire service department affordable for small business. With minor updates and support always free, AyaNova has powerful features to help manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, custom fields, customer equipment tracking, QuickBooks interface, custom reports and more service management, service management software, work order, work order software, dispatching, scheduling, maintenance, technician, cmms, repair shop software, |
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ITIL Service Management (ITSM) Toolkit 2.11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization. Obtain specific guidance for implementation including base-level service and pricing examples for IT products, process roles & responsibilities, goals & objectives, requirements, measurements and more...
itil, itsm, service management, service level agreement, sla, ola, uc, it, service catalog, cmdb,
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ProcessWorx CMDB 1.5.0204 The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. cmdb, configuration management, itil, itsm, service management, service level agreement, sla, ola, uc, it, |
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DEKSI CRM 4.5
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
crm software, crm, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, deksi crm,
Service Explorer 2.13
Service Explorer is an enterprise-wide solution for easy, central management of services, tasks and their respective user accounts and passwords on Windows desktops and servers.
service management,
ITIL Service Management Excellerator 1.10
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs.
itil, itsm, service management, service level agreement, sla, ola, uc, it, service catalog, cmdb,
DEKSI CRM for Linux 4.5
DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
crm software, crm, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, deksi crm,
Commit CRM 3.7
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
computer repair, computer services, it services, tech support software, crm software, time billing, service software, helpdesk, ticketing system, small business crm,